Frequently Asked Questions
Do you ship nationwide?
I'm currently only shipping within California only. I am baking with a cottage food license which has restrictions with shipping outside of the state of California. Nationwide shipping will be available while I expand production to a commercial kitchen. Make sure to subscribe to my email list to hear all latest announcements.
Where do you ship within California?
Anywhere in California. If your address is in CA, you’re good to go.
How does delivery work?
Depending on your location, you’ll see one or both options at checkout:
- Shipping within California
- Local delivery via DoorDash Drive
Your available options will automatically show based on your address.
What is DoorDash Drive delivery?
DoorDash Drive allows me to offer local delivery straight to your door using DoorDash’s courier network. No app required. No tipping needed. Just fresh brownies delivered when you’re eligible.
When will my order ship?
Most orders ship within 1–3 business days. Once your order is on the way, you’ll receive tracking details. During warmer weather, I may limit shipping days to protect quality.
Is this the same brownie I’ve had at a coffee shop?
Yes. The brownies available online are the same signature brownies featured at our partner coffee shops — just offered in a box format for sharing, gifting, or enjoying at home.
Are brownies baked fresh?
Always. Konies Brownies are baked in small batches and packed with care to make sure they arrive fresh and ready for you to devour.
How should I store my brownies?
For best results:
- Enjoy soon after delivery.
- Store at room temperature in a cool, dry place.
- Refrigerate or freeze to extend freshness.
Storage tips are included with every order.
What’s your refund policy?
Because these are baked goods, all sales are final. If there’s an issue with your order, reach out and I'll always do my best to make it right.
Do you offer gluten-free brownies?
Yes. I offer a gluten-free option made without gluten-containing ingredients.
Still have a question?
Email me anytime at: orders@koniesbrownies.com and i’ll get back to you within 24-48 hours.